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Error: Email Popup "Password Incorrect. Enter the password for the Exchange account "VCU""

Updated 03/26/2025 11:02:18 AM
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Summary

Error encountered in Apple Mail

Symptoms

VCU Exchange account in Apple Mail prompts login, but loops and doesn't allow you to fully login. 

Environment

Apple Mail 

iOS

 

Solution

You will need to add your VCU account as a Google account. 

The following links have instructions on how to migrate your account: 

How to migrate from an Exchange account on your iPhone or iPad

Transition your account off Google Sync (Google Support)

Cause

Beginning March 14, 2025, Google Accounts will no longer support Google Sync. For exact dates, go to Google Workspace Updates.

Keywords: iPhone iOS Exchange Apple_Mail Google_Sync

Need help?

Call 804-828-2227

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Solution ID
250326105304960
Last Modified Date
03/26/2025 11:02:18 AM
Taxonomy
  • Communication and Collaboration > Google Workspace
Collections
  • VCU (Public)

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