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QuestionPro

Updated 05/07/2025 10:47:27 AM
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Summary

QuestionPro is an online survey tool that provides an easy to use point-and-click interface where users can create and distribute surveys, collect responses and analyze the results all in one place.

Environment

QuestionPro

Browser based


Solution

 

 

Table of Contents

  • License
  • Compliance
  • Training and Support
  • QuestionPro User Support
  • VCU Account Support

 

 

License

  • The QuestionPro online survey tool is made available free of charge by the Office of the Provost and VCU Technology Services. An Academic Enterprise Site License has been acquired, which provides the same features as the corporate version.
  • QuestionPro is available for all current faculty, staff, students, and VCUHS employees. You must log in at the link above to access the VCU QuestionPro account.
  • QuestionPro may only house Non-public (Category II) or Public (Category III) data. QuestionPro may not house confidential and sensitive (Category I) data. The only survey tool available at VCU designated to house Category I data is REDCap.  

Compliance

  • It is the user's responsibility to comply with all VCU policies and guidelines.
  • If you are collecting data for human subjects research, review and approval of the project are required by the Institutional Review Board.
  • All data collected in QuestionPro is the responsibility of the account holder. The management of the collected data must comply with the state-mandated record retention schedule. Review the Records Management Policy for details.
  • If you are unsure if your use of QuestionPro will comply with the policies outlined here, request a Data Security Consultation with the VCU Information Security Office.
  • Human Research - VCU Institutional Review Board Policies and Guidance
  • Information Technology Policies, Standards, Baselines and Guidelines
    • Information Security Policy
    • Data Classification Standard
    • Research Data and Intellectual Property Security Standard
    • Records Management Policy

Training and Support

  • QuestionPro Users Guide - Help, FAQs
  • QuestionPro Resources - Articles, Case Studies, Webinars, Training

QuestionPro User Support

Questions on creating surveys and using QuestionPro may be directed via Email or Chat to QuestionPro Technical Support 24x5, Monday through Friday. 

VCU Account Support

If you have questions regarding your QuestionPro account, or you established a free account and need to upgrade to the VCU Academic Enterprise license,  please contact the VCU IT Support Center.

Keywords: QuestionPro survey-tool raexternalrequest

Need help?

Call 804-828-2227

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Solution ID
250228135239363
Last Modified Date
05/07/2025 10:47:27 AM
Taxonomy
  • University Applications > QuestionPro
Collections
  • VCU (Public)

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