Error: Contact Helpdesk while registering for a course

Symptoms

You are trying to register for a course and you receive the error: Contact Helpdesk

Environment

eServices

Solution

If you are trying to register for a course and you receive "Contact Helpdesk", it can mean you have multiple sessions of eServices open. Make sure only one session of eServices is open:

  1. Close all browser windows
  2. Open a new browser window
  3. Log into eServices
  4. Try to register again

Solution Properties

Keywords
Registration Classes Courses raexternalrequest
Solution ID
241114135627967
Last Modified Date
03/07/2025 11:18:10 AM
Taxonomy
  • University Applications > eServices
Collections
  • VCU (Public)
  • Technology Services
  • IT Professionals
Views
0