How to Install Desktop Client for Tableau Server

Tableau Server

Prerequisites

• Tableau Desktop and Prep Builder clients require a Tableau Server 'Creator' license.
• Tableau Server licensing must be ordered through Technology Services. Please submit requests through the IT service desk system: https://itsupport.vcu.edu/
• VCU-managed computer

Windows

On Windows computers, the Tableau Desktop and Prep Builder clients are available in the VCU Software Center. 

1. In the Windows search box, type 'Software Center'.
2. In Software Center, search for 'Tableau' under Applications.
3. Select the preferred client and click the Install button.
4. After installation, launch the preferred client.
5. Upon launching, choose Activate by signing in to a server option through the Tableau Desktop and/or Tableau Prep Builder client with these URLs:
   
   • Production - https://prod.tableau.vcu.edu/
   • Test - https://test1.tableau.vcu.edu/

MacOS

On Apple computers, the Tableau Desktop and Prep Builder clients are available in the VCU Self Service. 

1. In the Finder search box, type 'Self Service'.
2. In Self Service, search for 'Tableau'.
3. Select the preferred client and click the Install button.
4. After installation, launch the preferred client.
5. Upon launching, choose Activate by signing in to a server option through the Tableau Desktop and/or Tableau Prep Builder client with these URLs:
   
   • Production - https://prod.tableau.vcu.edu/
   • Test - https://test1.tableau.vcu.edu/

Manual Installation

Manually installing the clients is required for computers that are not VCU managed, do not have the VCU Software Center nor VCU Self Service.

• Contact your IT department's desktop support team for assistance.