Skip to content
logo logoSelf Service
Sign In
  • Home
  • Knowledge Base
Back

Problem: Unable to register for class due to start or end date permitted range error

Updated 09/09/2024 11:49:03 AM
  • PDF
  • Print
  • Copy To Clipboard
  • Collapse All Expand All

Symptoms

When trying to register for a course that has a fixed duration, you get the error: The entered start OR end date must be within permitted range AND ON OR AFTER (NOT before) the current date.

 

Image
 

Environment

  • eServices
  • Banner
  • Class registration

Solution

The error message is confusingly worded, but this is not actually an IT issue.

OLR courses are "short courses" which run from those two dates (in the screenshot example, from 8/22 to 10/23). The deadline to add/drop for short courses is the next calendar day after the course starts.  So add/drop for this example course concluded on 8/23.  You would need to discuss this with your academic department in case they wish to file an appeal for you to have a late add.

Please contact your advisor, your academic department, or the Registrar's Office for more information.

Keywords: eServices Banner

Need help?

Call 804-828-2227

Related Articles

  • eServices Overview
  • Error: Contact Helpdesk while registering for a course
  • eServices registration error: Time tickets prevent registration at this time
  • How to find your MAC address (Windows 10)
  • Getting started with Adobe Firefly
Solution ID
240826093849477
Last Modified Date
09/09/2024 11:49:03 AM
Taxonomy
  • University Applications > eServices
Collections
  • VCU (Public)
  • VCU (Auth)
  • IT Professionals
  • Technology Services

Solution to Copy:

Copy to Clipboard

Failed to download PDF file.

Problem creating pdf file for the solution: 240826093849477
Close

Acknowledged.

Thank you for acknowledging that you have read and understood this solution.

Failure.

Unable to acknowlege. An error occurred.
Knowledge
  • Knowledge Base
Upland RightAnswers | Self Service - 2024R2
© Tue Mar 17 06:53:18 EDT 2026 Upland Software, Inc. All Rights Reserved