How to set an account to reclaim in Fischer

Environment

Fischer

Solution

The Reclaim Account button allows you to set a user's account to reclaim. By clicking this button, it resets a user's account, and allows them to restart the eID Claim process. It removes:

Alternate email
Alternate phone number
DUO enrollment

This can give a user a fresh start, especially if they no longer have access to an email or phone number listed on the account, or something has gone wrong during the DUO Enrollment process.

Solution Properties

Keywords

Fischer reclaim eID

Solution ID

240724084349763

Last Modified Date

03/27/2025 02:07:40 PM

Taxonomy

Access and Identity Management > eID

Collections

IT Professionals (Auth)
Technology Services (Auth)

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