Symptoms
When trying to access otter.ai, you get a message that it is blocked.
Solution
Otter.Ai has been blocked due to lack of contractual obligations to protect VCU data. Our review has shown that Otter Pilot’s real-time transcription service does not guarantee the privacy and security we require, as it involves sending our meeting recordings to untrusted external systems, and there is no reasonable assurance we can provide to ensure that no sensitive information is disclosed during live meetings.
Please note, we do not have any contractual agreements with Otter.AI or any other third-party live transcription services that ensure the protection of our data. In light of this, we urge you to use Zoom’s native transcription services as a secure alternative for your meeting transcription.
Outcome
Unfortunately, Otter.Ai is not available at this time, and cannot be unblocked due to security concerns.