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VPN Error "System Scan: No policy server detected. Default network access in effect"

Updated 04/30/2024 12:30:55 PM
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Symptoms

RamsVPN/Cisco AnyConnect initially connects, but after ~20 seconds, the error: "System Scan: No policy server detected. Default network access in effect" appears, and you are unable to access any resources or maintain a VPN connection. 

Environment

MacOS

Solution

To address the issue, first please restart your computer and run the Cisco AnyConnect client to test if it can connect. 

Alternative steps: 

  1. Try unplugging your internet router from power for at least one minute, and then plug it in again
  2. Uninstall and reinstall Cisco AnyConnect

Outcome

Once you have restarted, you will be able to access the RamsVPN client again. 

Keywords: vpn CiscoAnyConnect RamsVPN

Need help?

Call 804-828-2227

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Solution ID
240430123039100
Last Modified Date
04/30/2024 12:30:55 PM
Taxonomy
  • Network and Security > RamsVPN
Collections
  • VCU (Public)
  • VCU (Auth)
  • IT Professionals (Auth)
  • Technology Services (Auth)

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