VCU status NOT eligible to obtain University licensed software.

Summary

This article describes how to request an exception in response to the referenced error message.

Symptoms

When downloading from the Software Center, you encounter: "Error: Your current VCU status indicates you as NOT eligible to obtain university licensed software." 

Image

Environment

Software Center

Solution

If you qualify for an exception:

  • MCVH employees doing research
  • adjunct faculty who need VCU-licensed software for instructional use
  • Professor Emeritus

Your supervisor/sponsor department must confirm that the software will be used STRICTLY for university research by submitting a ticket on your behalf at https://itsupport.vcu.edu.

Note: Once in the ticketing system, your supervisor should search (search box located upper right) for the software needed.  Once on the page, choose "License Request". They should confirm the research usage in the description.

If an exception is granted, you will receive an alternate download link for the software. 

Cause

Most university licensed software titles available through the Software Center are only available for current faculty, staff, or students.

Outcome

If an exception is granted, you will receive an alternate download link for the software. 


Solution Properties

Keywords
affiliate jmp spss sas chemoffice matlab
Solution ID
240326104555793
Last Modified Date
04/08/2024 01:12:45 PM
Taxonomy
  • Software > MacOS
  • Software > Windows
  • Software > Data Analysis Software
Collections
  • VCU (Public)
  • VCU (Auth)
  • IT Professionals
  • Technology Services
Views
0