Summary
Environment
VCU Reporting Center
SAS Enterprise Guide
Operational Data Store
Solution
For any Student, HR, or Finance data access (either via the ODS or the VCU Reporting Center):
- Submit a support ticket to the appropriate security access group by going to go.vcu.edu/itsupport.
- In the Service Catalog, under Administrative & Business Resources, select Administrative Technical.
- Select the appropriate Banner group based on your data needs:
- Student data → Request/Modify Banner Student Account
- HR data → Request/Modify Banner HR Account
- Finance data → Request/Modify Banner Finance Account
- BI/Analytics Support for assistance in determining the correct data owner to contact for approval.
- After approving the access, the appropriate security group(s) will work with the Business Intelligence Analytics team to grant access (if needed).
For access to data that is not owned by HR, Student, or Finance:
- Submit a support ticket with the request by going to go.vcu.edu/itsupport.
- In the Service Catalog, under Administrative & Business Resources, select Administrative Technical.
- Select BI/Analytics Support for assistance in determining the correct data owner to contact for approval.
- Once the data owner has granted approval, BI Analytics will grant access to the requested data in the Reporting Center or ODS.
NOTE: The request to alter or create an ODS account (either a personal or service account) must be submitted by BI Analytics to the vendor to be created, which takes approximately one week. To create a new ODS account, see How to Request a New ODS Account.
Additional Information
TIP: For a list of data owners of folders in the VCU Reporting Center, see the VCU Reporting Center Folder Data Owners and Security report located in the Reporting Center.
For any questions or issues with access, please contact the Business Intelligence Analytics team at business_intelligence_and_analytics_team@vcu.edu or submit a ticket at go.vcu.edu/itsupport to Administrative & Business Resources>Administrative Technical>BI/Analytics Support.