DocuSign - Contacts / Directory
Environment

VCU DocuSign eSignature accounts

Solution

Ensure that you have completed all VCU DocuSign training.

When you address an envelope in DocuSign, any automatic population of name and email address is solely from your personal Contacts: there is no university-wide directory in DocuSign. When you manually type a name and email address for the first time, it is automatically stored in your Contacts. You may also directly add, edit, or delete a Contact by clicking your profile icon in the upper right, selecting My Preferences, Contacts.

It is strongly recommended that you use the VCU eID @vcu.edu format of the email address for anyone at VCUHS, not their vcuhealth.org format.

Additional Information