| How to activate or reactivate DUO mobile |
Environment | - DUO Mobile
- Android device
- iOS device
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Solution | You can prepare ahead of time by downloading the DUO Mobile app to your device: 
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Additional Information | DUO Mobile may need to be reactivated for a variety of reasons: - New phone
- New number
- Failed cloud backup restoration
- DUO isn't sending/receiving successful pushes
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